Beads, Jewelry Tools, Wire and Jewelry Making Supplies by WigJig

WigJig Customer Feedback - 2002

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Earlier Feedback:     2007     2006     2005     2004     2003     2002

I just wanted to take a minute to thank all of you for putting together such an informative and well written body of knowledge.  It is so generous of you to offer us all this detailed information.  I often go to your site to find directions for a technique I'm struggling with.  Help is always there.  Happy Holidays.
Sond (December 2002)

I just wanted to let you know I received my items and I would like to tell you how much I appreciate your VERY prompt order fulfillment!  It is great to find good customer service these days and I will certainly be a repeat customer.
Wendy (December 2002)

This is a great site.  It offers so much information on how to use the tools.  I'm in Australia and make glass beads.  I shall return to your site frequently and let my friends know about it.
Meredie (December 2002)

Thanks for the great job you did filling my order! This is such a nice, family run business - I'll be taking cues from you and your great customer service as I try to run my on line jewelry shop!
Pat (November 2002)

I love this website.  I have been so long looking for something like this.  Great Job!!
Belen (November 2002)

I just spent hours looking over  your site and absolutely love it.  Your site is fantastic and well done!  Very interesting to read and I love the illustrations. 
Beverley (November 2002)

Great Site !!!  Keep up the good work.
Bill (November 2002)

Just wanted to mention that you have a great user friendly website.
Nina (November, 2002)

I am a beginner so I was so excited to find you web site. I've been checking prices and you are great!  The directions and close-up pictures are great, I know that I am going to learn a lot. Thanks,
Diane (November, 2002)

This is the BEST site ever for jewelry makers! Now that my two boys aren't babies any more (and that I quit my waitressing job) I can get back to doing what I really love-wire and bead jewelry! I have spent hours just browsing and getting great new ideas! Whoever designed and maintains your website really knows what they're doing. Thanks sooo much for making it so easy!!!!!  Your company is an amazing example of how a business should be!
Suzanne (November, 2002)

I can't believe you shipped the order this quickly!  I'm so excited to get the stuff, and I love your website.  Have a great weekend!  Thanks for the wonder service!
Shauna (October, 2002)

I love your web pages, they are full of great stuff, wow!  I did very little wire jewelry before because I didn't like how they turned out.  Now I see how easy and fun it can be, thanks for sharing all your information!
Roxanne (October, 2002)

Aloha.  I am thankful that I know that there is a source of information out there on beading.  I am a hooked beader but living out here on Maui, needless to say that our resources are extremely limited.  It is so nice knowing that I can get ALL the information on ONE outstanding web site. THANKS!!
Glynis (Maui, Hawaii) (October, 2002)

Hello,  Just wanted to tell you how impressed with your entire site I am!!!  Not long ago I began learning how to use wire and beads and found your pages most helpful! Also your inventory is so extensive - it covers everything I have been searching for!  I was honestly amazed at the variety & next time someone asks me where they can find something I will most certainly send them straight to you!  Thank You - it was a pleasure!
Susan (October, 2002)

One of our orders had gotten lost in the mail and WigJig was very prompt in taking care of the re-shipping of our order and offer us a free online class.  We commend WigJig on Excellent Customer Service.
Wholesale Customer (October, 2002)

First of all, I think that your website/store is the best on the WEB. It is very easy to navigate and items that are not in stock are not posted. This makes it easier to place orders and avoids the disappointment of waiting for back orders etc.  You offer an excellent selection of beads and tools that should be the envy of other sites. The service is exemplary. Every order that I have placed has arrived in my mailbox in a few days and in good condition. I work during the day and my dogs cannot sign for UPS or FedEx.  The instructions in the WigJig University has enhanced the techniques that I have learned in the few beading classes that I have taken. The design gallery has wonderful ideas that make the creative juices flow.  Thanks again for excellent service and a great Website.
Pat (Oct, 2002)

All that you have so generously shared has helped me to move on past the events of Sept. 11 where I lost two people I loved very much. I dealt with my grief by creating jewelry, a quiet activity. Thank you.
Iona, School Teacher, Atlanta, GA

Your advice to use Adobe Acrobat in order to open your CD's worked out just great, thank you very much.  In my book any Company is only as good as the people that run it, and you and your Company are the greatest!!!
P.S.  Have the best Vacation ever...
Ursula (September, 2002)

I ordered some supplies from the site and could not believe how FAST my order arrived.  I frequent the site often and look at the designs and take advantage of the University.  I just love the WigJig site.
Sheila (September, 2002)

My order arrived today. Thanks for seeing that the nylon jaw replacements were included, even though originally not available. I appreciated the personal service.  Also wanted to tell you that I really admire your web site.
Kathy (September, 2002)

I just wanted to say that I have never found so much information, examples, and bead products on any one site. The WigJig site has been the most enjoyable bead site that I have visited. Don't know what it's worth but just wanted to say it.
Susan (September, 2002)

I received my order today (9/3/02). I am very happy with the timely delivery. I want you to know I was impressed with your selection you have on your web site. Thank you I will order in the future from you. I like the new wire stuff you have.  Thanks,
Karen (September, 2002)

Your company has inspired me so much! The treasures I made with your tools truly bring out the creative person within!  I just want to say thanks from all the way in the Philippines!
Tessa (August, 2002)

What an awesome web site - I am currently in the beginning states of a new business devoted to glass items, and a strong focus of glass beaded jewelry. I absolutely love working with wire and glass, and your web site is the best I have ever seen!!! You guys did your homework. I know of a top notch supplier!!! Thanks.
Pam (August, 2002)

I absolutely love your products. You have me hooked on a craft that I never considered even trying until I found your web page and saw how easy your jigs, other tools and wig jig university would be to use.  Thank you again.
Tina (August, 2002)

I just received my order and it had everything in it.  Just wanted to say thank you so much for such a great web site and such excellent service.
Katy (August, 2002)

I want you to know that I really enjoy your website!  It's very informative and beginner-friendly.
Lia (August, 2002)

I just wanted to express my appreciation for this site.  It is a wonderful to share the knowledge you have with people for free.  To be honest these intricate designs are some of the most beautiful jewelry i have ever seen, and I am extremely excited to find such beautiful pieces that I can actually make at home...thanx again.
Amanda (August, 2002)

Thanks - again, you have outdone yourself in shipping so quickly.... last order received today - hope I receive the next one as quickly.    Thanks so much.
Sandi
(July, 2002)

Hello!  I  just wanted to thank you for sending out the order so quickly, it arrived this morning!  I'm astonished as I only placed the order on Saturday afternoon and didn't expect it for a while - I don't even get things ordered within the UK that quickly!  The wire is lovely and the Cyclops jig very useful - I wish I'd thought to order more pegs for it but I'll do that next time.  So thank you again and I wish you a good day!
Glenys, United Kingdom (July, 2002)

Just to let you know, I've received the items ordered all in perfect condition. Thank you for a very prompt delivery service, I'm truly impressed. This has happened all the time with my other orders too!  My compliments to your efficient staff.  Regards,
Janis (July, 2002)

Thank you for confirming my order - there aren't many companies I order from on the internet but yours is one that I trust and in fact, the first internet order I ever placed a few years ago!  I am looking forward to receiving my order and am enjoying making beaded bracelets and necklaces!  Thanks,
Maureen
(July, 2002)

I know you probably get many of these e-mails but I had to write you.  I have been making/selling jewelry for about three years now.  I have always done my wire work free hand.  I was working on some earrings tonight and just got so tired of trying to make the ear wires even, it is such a pain!   I tried a WigJig once, a long time ago.  The pegs kept falling out so I said forget it and put it away.  I dug out WigJig thinking I would give it one more chance.  I decided to check online for some help first and yours was the first web site the search engine popped up.  I swear, this is the most helpful, informative site I have ever come across!!  No more trial and error for me, no more wasted sterling wire!  From now on, I check your site first.  Thanks so much for taking my headache away.  Sincerely,
Juli (July, 2002)

I think your web site and products are terrific! I have used a few other internet and mail order companies and yours is by far the best. Your prices are the most reasonable, you have everything a beader could want, your service is extremely prompt and your instructional pages are just fantastic. I'm thorougly sold on WigJig. You keep my beading addiction going.
Mickey (June, 2002)

Fantastic - thanks so much - you guys are the greatest to deal with, not to mention your products are also great.  Thanks.
Sandi (June, 2002)

I had a ball spending my anniversary gift at your site. I spent hours of pure pleasure making my gift stretch as far as it would go. After I sent the order in, I realized I missed several things I'm sure I can't live without. I don't mind having to re-order the 2 items when I put together my next order. By the way the instructions, tips and photos are terrific. I haven't worked with wire & beads for about 20 years and enjoyed the refresher course. I appreciate your thoughtfulness,
Sharon (April, 2002)

I just wanted to compliment you on your site. I spent a lot of time searching the web and your site by far is the best! It is easy to use. You have an excellent selection of beads and supplies. I received my order promptly and intact. I am finding your University an easy and great way to learn many beginner techniques. I will definitely be using your site on a regular basis.  Thanks for the wonderful service you provide.
Jennifer
(April, 2002)

I happened to discover your site today and now I must work late because I "explored" instead of doing my real work! Thanks for the inspiration!
Josie (April, 2002)

Thank YOU so much for the Wig Jig site~ I as you probably already know "LOVE IT"~ And am printing my on Line Book~ Which by the way is GREAT!  Thank you for so many "Good Things" have brought to my life~
Donna (April, 2002)

TO THE ONE RESPONSIBLE FOR THIS WEB SITE, IT IS WONDERFUL...............NEVER HAVE I SEEN A WEBB SITE; SO INFORMATIVE........PHOTO'S............I MEAN IT'S NOT MISSING A THING...I AM SO IMPRESSED WITH IT ...................I'VE BEEN ON IT 4 HOURS.........AND DID NOT EVEN REALIZE IT........... I WANT TO GET INTO MAKING JEWELRY;....AND I WILL BE A CUSTOMER OF YOURS IN THE NEAR FUTURE............I'M GATHERING ALL MY FACTS AND INFORMATION...........AND YOU SURE HELPED ME WITH THIS....I ESPECIALLY LIKED THE STRINGING OF THE BEADS............SAYING WHAT STRING IS GOOD FOR WHAT BEADS ETC....  EVERYTHING IS WELL EXPLAINED; WITH PHOTOS ...WHAT BETTER PLACE TO SHOP; FOR ONE WHO IS NOT THAT INFORMED.........YET........... THANK YOU SO MUCH..........I WOULD SAY IN ABOUT 6 WEEKS I'LL BE ABLE TO PLACE SOME ORDERS...THANK YOU AGAIN
Unsigned (April, 2002)

Just a quick note. . .  I have had wonderful fun making jewelry and I love to shop at your site! I plan to reorder some things tonight or in the morning. I love the magnets! Thank you for all the personal service, It is greatly appreciated!
Liz (April, 2002)

All want to say is I just found this site and I am in heaven. I do beading as a hobby and can never find the right supplies. You guys rock.
Rachel (April, 2002)

I have worked with my Olympus now for approximately 3 weeks. It is WONDERFUL and I was very pleased with your prompt service. I have used several of your designs and had no problem following them. Now I am making my own designs. I will return for supplies because I am very satisfied with your company.
Barbara (March, 2002)

Just placed my second order with you. Had to get "more wire" and more everything. I am so tickled with this stuff I can't hardly stand to go to work every day and leave it!!! Your "University" is awesome, and the ideas in there are so wonderful. I just can't wait to get started on all these wonderful designs. I have been beading for a long time now, but this just puts the icing on the cake! Thank you for being here!
Patricia (March, 2002)

Thanks for your prompt service and confirmation of order. Always looking for new bead sites for my hobby of jewelry stringing.  I think I found a good one!  Will be back and connecting to your newsletter. Thanks again.
Lana (March, 2002)

G'Day from Western Australia!  This is the first time that I've placed an order from you and I just have to let you know what great service I've received.  Product is top quality and service time is fantastic. I live in Australia and I received my order within a week. Information and techniques are top class. What a fantastic company! Thanks for great service. I am now placing my second order with you. Regards,
Marion (March, 2002)

Thank you for taking care of the confusion from the order I tried to place last week. Every thing seems to be in proper order now and has been shipped. Most of the time it's not my computer but the operator (me) who causes the problem, so I understand. This is my first experience in buying from the company off the Web and I've been pleased with the response. The quality of your products is superb. I look forward to the WigJig newsletters and really get a kick out of browsing your "University".  It's great!  Keep up the good work!
Joyce (February, 2002)

I just got my first order from you today and was so surprised at how FAST the service is. I am thrilled with everything I received and I am already making a list of more items to get. The jig is fantastic. I can fly through designing and achieve excellent repetitive results when needed. Thank you so much for a wonderful buying/crafting experience.
Susan (February, 2002)

Thank you for your wonderful service and products. I keep surfing the internet looking at bead sites, but my travels always take me back to your store when I want to make a purchase. The site is so well-organized and easy to read. I've purchased almost everything on your site at least once and am looking forward to new items (vintage beads, more Bali bead caps, more seed bead types?).
Susan (February, 2002)

I love this site - new to beading and this is the only site I've found that not only has the tools (beads, wires, needles, etc) but the information I need. For example, what size needle goes with what size thread and bead.  Thank you for this great resource.
Penni (February, 2002)

I recently purchased an Olympus Wigjig and have had so much fun already with it!  Friends are amazed at my recent strands!  Wonderful fun and "therapy" for a middle-aged, middle school teacher, such as I!  I am also enjoying trying the designs of Wonderful, Wearable Wire I also  purchased .... can't help but notice your name!  Many thanks to you and to your family!
Meg (February, 2002)

I just want to say after receiving my first order from Wigjig, I  am so happy with everything I ordered. The quality of all of the items is just great and the service I rec'd was just as great. I really want to thank you for everything and I really believe that the Wigjig will open up all kinds of creative ideas for me. I was also impressed with how fast I recd my order, and the help I rec'd when I thought I had ordered 3 orders  by mistake. I can't wait until I make my next order. Again thank you for the great experience w/ Wigjig!!
Sara (February, 2002)

I received my order today, three days after placing it - not bad considering I live in Australia. Thank you so much for your help and all the designs on your site. Couldn't wait to try the goods - made my first beaded wire bead straight away.
Karin (February, 2002)

Thank you for the online book and the necklace.  I really like your site and have been telling all of my beading friends since I bought the Olympus for my birthday two weeks ago.  
Shawn (January, 2002)

I purchased a WigJig in Reading, PA. I have spent all weekend working with the jig and experimenting. I love it!!!
Judy (January, 2002)

My order arrived today and the beads are beautiful. I already have so many ideas on how to use them. Everything came thru in fine condition and so quickly.  You have never disappointed me, and I'm sure you never will.  In either your products and in the personal assistance you've given me.  I know I can always depend on you and the company in anything I purchase from you.  As well as your help if I have questions.  Thank You, 
Norma (January, 2002)

Thank you so much, you just made my day! I was lucky to find you. I love the way you handle your business and it will give me another one good reason to buy from you.  Kind regards,
Francine (January, 2002)

I just wanted to drop a note to thank you for the excellent customer service.  This was only my second order, however on both occasions my products were shipped promptly and with care. It is this kind of service that will make it easy for me to continue ordering from you in the future. So Thanx, 
Lee (January, 2002)

I am impressed and slightly overwhelmed by all the technical and design information available on your site. I placed an order this evening, and look forward to getting my new items. I can tell I will be spending a lot of time here. You have saved me the $205 I was going to spend on a metalsmithing course. There are enough projects here to keep me busy with wire alone for months!
Karen (January 2002)

Thank you so much. I was not expecting an answer back so quickly! I have been on the site for a little over a week and am really impressed.  I have read some of the mailings, and I see it is true about your customer service. I am impressed. I can not wait to receive my items, and I will be buying quite a bit more from you in the future.  I will be sure to pass along your website to my other bead loving/wire crazed and friends, and of course your excellent customer service.  Have a wonderful day/evening
Opal (January 2002)

Earlier Feedback:     2007     2006     2005     2004     2003     2002


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SHIPPING WAIVED ON ALL ORDERS OVER $60.00 SHIPPED to USA - Customer Care - WigJig, PO Box 5124, Gaithersburg, MD 20882; (800) 579-WIRE (phone), (240) 597-2262 (fax), custsrv@wigjig.com (email).  Privacy Policy.  All content on this Beads and Jewelry Making Supplies by WigJig web site including jewelry making and wire designs are copyrighted© by WigJig.  WigJig® is a registered trademark.  Last modified: November 07, 2007